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In the event that you are unable to send or receive emails, your mailbox 

may have exceeded its limit. 

 

The BlackBerry Enterprise Server email setup option allows you to 
integrate your BlackBerry device with a corporate Microsoft

®

 Outlook, 

IBM

®

 Lotus Notes

®

, or Novel

®

 GroupWise  email account that resides on 

a Microsoft Exchange, IBM  Lotus Domino, or Novell GroupWise email 

server.
To use this option, a system administrator must permit you to use the 

BlackBerry Enterprise Server and the available server version must 

support your email account type. 
With BlackBerry Enterprise Server, your system administrator might set 

up email for your BlackBerry device on your behalf, or you might need to 

integrate your BlackBerry device with a supported email account yourself 

using the steps described in this section.

Important: If your system administrator does not provide an Enterprise 

Activation password, you will need to install the BlackBerry 

Desktop Software on your computer to integrate your BlackBerry 

device with a supported email account. Contact your system 

administrator for more information. Depending on your ISP or 

system administrator, some types of accounts or specific mail 

implementations might not be supported. Contact your ISP or 

system administrator for more information.

Note: This option is for BlackBerry Enterprise Server users only.

Verify that you are in a wireless coverage area and that your BlackBerry 

device is connected to the wireless network.
1.

From the Home screen, click Options.

2.

Click Enterprise Activation.

3.

Type your corporate email address and the password provided to 
you by your system administrator.

4.

Click the trackwheel.

5.

Click Activate.

Important: Do not use your BlackBerry device during Enterprise Activation. 

Enterprise Activation can take up to 20 minutes.