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About the GPS Feature

Your BlackBerry device is equipped with a Global Positioning System 

(GPS) feature. This feature uses information from GPS satellites orbiting 

the earth to determine the approximate geographical location of your 

device (latitude and longitude). 
When you make a 911 emergency call, the GPS feature of your 

BlackBerry device can help emergency personnel locate you. Your 

device must have adequate access to GPS satellite signals and your 

emergency response center must be equipped to process such 

information.

When you make an emergency 911 call, the GPS feature of your 

BlackBerry device is designed to automatically begin to seek information 

to calculate your approximate location. It may take 30 seconds or more 

to determine the approximate location even if your BlackBerry device 

has good access to sufficient GPS satellite signals and network assist 

data. This time will increase where there is reduced access to satellite 

signals. When your approximate location is determined, it is made 

available to the appropriate emergency response center.
In some cases, your local 911 emergency response center may not 

be equipped to receive GPS location information. For this reason, 

and because the GPS location information reported is only approximate 

or may not be available in your location, always report your location to 

the 911 operator when making an emergency call.

Note: If you are concerned about whether your local 911 emergency 

response center is equipped to receive GPS location information, 

contact your local authorities using a non-emergency number.

In general, if your BlackBerry device has access to signals from more 

GPS satellites, your location will be determined faster and more 

accurately than if your BlackBerry device has access to signals from 

fewer GPS satellites.
If your BlackBerry device does not have adequate access to GPS 

satellites signals, the location of the nearest cell tower in contact with 

your device is automatically made available to the emergency response 

center.