Samsung Q1B Benutzerhandbuch

Questions and Answers   122

Q3 I have connected the headset, but sound is heard intermittently or not at all.
A1 If a Bluetooth headset is connected to a PC, the Sound playback device in the Control 

Panel is to be changed to Bluetooth Audio (for a mono headset) or High Quality Blue-
tooth Audio (for a stereo headset). If the Sound playback device in the Control Panel is 
not changed properly, there may be no sound through the headset. Check the audio settings 
of the Control Panel according to the procedures given below.

Configuring the Audio Device in the Control Panel

z

 Click Start > Control Panel and double-click on Sound and Audio Devices.

x

 Select the Audio tab in the Sound and Audio Devices Properties window.

c

 Check if the Sound playback device and the Sound recording device are set to Bluetooth 

Audio (for a mono headset) or High Quality Bluetooth Audio (for a stereo headset).

A2 When using a Bluetooth headset with another Bluetooth device, you may experience no sound, 

data transmission rate degradation, transmission errors or the disconnection of the device. 
Therefore, it is recommended not using another Bluetooth device when using a Bluetooth 
headset.

A3 Check if the headset is properly connected and working properly.
A4 Check the volume level of the headset and PC.
A5 When running a multimedia program such as Windows Media Player that accesses the audio 

device, a headset may not be properly connected or used. To resolve this problem, exit the 
multimedia program, connect the headset and then launch the multimedia program again.