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Ricoh Caplio RR30 Benutzerhandbuch

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Appendix
Cannot download 
images
(For Windows 2000)
The computer is not 
recognizing the camera 
correctly.
1. Connect your camera to the computer with the USB cable.
2. Click [Start] on the Windows task bar.
3. Select Settings, open [System] from inside the [Control Panel], then 
open the [Device Manager] in the [System Properties] dialog box.
4. Click the [+] on the left side of [Port (COM and LPT)] to open, and 
check if there is an Unknown Device symbol ( ! ) indicated for 
[Ricoh Camera Port(COMxx)].
If there is, click the [Delete(U:)] button to delete it.
5. Select [Caplio RR30 Software] from [Add/Remove Applications] of 
the [Control Panel], click the [Add/Remove] button and then install 
the software.
6. Turn off your camera and computer.
7. Turn your computer back on and reinstall the software from the CD-
ROM. (At this time, do not connect your camera.)
8. Next, connect the camera to the computer with the USB cable. 
When the computer recognizes the camera, the [New Hardware] 
screen launches and your camera is registered by the computer.
Cannot download 
images
(For Windows XP)
The computer is not 
recognizing the camera 
correctly.
1. Connect your camera to the computer with the USB cable.
2. Click [Start] on the Windows task bar.
3.  In Windows XP, if you open the [Control Panel] and click on [Switch 
to Classic Display] in the control panel, the [System] icon is 
displayed.
4. Click the [System] icon, select the [Hardware] tab and click [Device 
Manager].
5. Click the [+] on the left side of [Imaging Device] to open, then check 
if there is an Unknown Device symbol ( ! ) indicated for [Caplio 
RR30].
If there is, click the [Delete(U:)] button to delete it.
6. Select [Caplio RR30 Software] from [Add/Remove Programs] of the 
[Control Panel], click the [Add/Remove] button and then install the 
software.
7. Turn off your camera and computer.
8. Turn your computer back on and reinstall the software from the CD-
ROM. (At this time, do not connect your camera.)
9. Next, connect the camera to the computer with the USB cable. 
When the computer recognizes the camera, the [New Hardware] 
screen launches and your camera is registered by the computer.
Even if you check 
[Do not save same 
images when 
saving], in the Ricoh 
Gate L Optional 
Settings, the same 
images end up being 
downloaded to your 
computer.
The camera's clock is 
incorrectly set, or the 
camera's clock information 
has been reset.
In order for the [Do not save same images when saving] function to 
work properly, the camera's clock needs to be set correctly. Set the 
camera's clock information correctly.
For how to set the camera's clock information, see p.12.
Files downloaded 
from the camera 
were deleted by the 
computer. You tried 
to download the 
same files from your 
camera again, but 
they could not be 
downloaded.
In the Ricoh Gate L 
Optional Settings, if you 
insert a check in [Do not 
save same images when 
saving], files already 
downloaded to your 
computer cannot be 
download again.
In the Ricoh Gate L Optional Settings, uncheck [Do not save same 
images when saving].
Symptom
Cause
Measure