Lg Electronics HR939M Benutzerhandbuch

75

Trouble

shoo

ting

There is no sound or the sound 
is distorted.

 

y Connect the audio connection securely.

 

y The input source setting on the amplifier or the connection to the 

amplifier is incorrect.

 

y The unit is in scan, slow motion, or pause mode.

 

y The sound volume is low.

 

y Check that the connected amplifier is compatible with the audio 

format output from the player.

 

y The player’s HDMI OUT jack is connected to a DVI device. The DVI jack 

does not accept audio signal.

 

y Check the device connected to the player’s HDMI OUT jack is 

compatible with the audio format output from the unit.

BD-LIVE feature does not work.

 

y The connected USB storage may not have enough space. Connect 

the USB storage with at least 1GB free space.

 

y Ensure that the unit is correctly connected to the local area network 

and can access the internet (see pages 18-22).

 

y Your broadband speed may not be fast enough to use the BD-Live 

features. Contact your Internet Service Provider (ISP) and increase the 
broadband speed to suit the unit’s requirements.

 

y The [BD-LIVE connection] option in the [Setup] menu is set to 

[Prohibited]. Set the option to [Permitted].

Streaming video services 
(such as YouTube™, etc.) are 
often stop or “buffer” during 
playback.

 

y Your broadband service speed may not be fast enough to stream 

video services. Contact your Internet Service Provider (ISP) and 
increase the broadband speed is recommended.

Shared folder or files from your 
PC or a media server are not 
displayed on the [Home Link] 
menu.

 

y The firewall or anti-virus software on your media server is running. 

Turn off the firewall or anti-virus software running on your PC or 
media server.

 

y The unit is not connected to the local area network that your PC or 

the media server are connected.

Cannot connect the player to 
the access point or wireless 
LAN router.

 

y The wireless communication may be interrupted from household 

devices that are using radio frequencies. Move the player away from 
them.

Access point is not displayed 
on the “Access point name” list.

 

y The access point or wireless LAN router may not broadcast its SSID. 

Set your access point to broadcast its SSID through your computer.