Vertical Communications SCS 8324S Benutzerhandbuch

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Nonverbal Messaging
GCA70-245
56
Comdial
August, 03
5.4  Assist Button Message Delivery
If you have preprogrammed an ASSIST button on your telephone, 
you can use it to send a message to your supervisor, asking for assis-
tance while you are on a call. Your message shows in the supervisor’s 
telephone display.
•  To send a message for assistance,
1.  PRESS ASSIST button that you have programmed.
2.  PRESS DSS/BLF of the telephone user you need help from. (This is 
not necessary when the desired extension number was stored along 
with the ASSIST button programming.)
3.  If the assisting telephone is idle, a ring burst sounds and a message 
appears in its display. If it is busy, the message appears when it 
becomes idle.
For instructions on programming an ASSIST button, see page 66 in 
the Programming chapter.
5.5  Response Message Delivery
By programming a RESPONSE MESSAGE button on your LCD 
speakerphone, you can respond with a message to many calling situa-
tions. (See page 58 for instructions on programming a dedicated 
RESPONSE MESSAGE button).
•  To send an LCD message when you call and receive 
busy signal or no answer,
—While still on the call, PRESS the appropriate RESPONSE MES-
SAGE button to send a message to the other telephone.
•  To send an LCD message to a caller who has initiated a 
SOHVA or intercom call from another LCD telephone,
1.  HEAR the SOHVA tone or voice announcement in your handset or 
headset.
2.  PRESS the appropriate RESPONSE MESSAGE button to send a pre-
selected message to the calling telephone.