Dimplex DWF1146GP Benutzerhandbuch

12  

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Circuit breaker trips or fuse 

blows when unit is turned on.

Improper circuit current 

rating.

Additional appliances may exceed the current rating of the 

circuit breaker or fuse. Plug unit into another outlet or install 

on a dedicated 15-amp circuit. If problem persists, contact 

technical support.

Unit turns on or o ff by itself.

1. Remote control has 

a similar frequency to 

another remote.

2. Radio frequency 

disturbance from outside 

sources.

1. Re-initialize remote or move unit out of range of 

interference.

2. Change frequency of other device if possible.

3. If problem persists, contact technical support.

Lights dim in room while the 

unit is on.

Unit is drawing close to 

circuit current rating.

Move the unit to another outlet or install unit on a 

dedicated 15-amp circuit.

Power cord gets warm.

1. Normal operation.

2. Improper extension cord 

in use.

1. The power cord may get slightly warm to the touch 

when the heater is on.

2. Ensure any extension cord used is rated for 1875 W 

and 14 AWG.

3. If problem persists, contact technical support.

Fireplace does not turn on.

1. Unit is not plugged in.

2. Circuit breaker has 

tripped.

3. Improper operation.

4. Remote not initialized.

5. Depleted batteries in 

remote.

1. Plug unit in to outlet.

2. Check electrical panel.

3. Refer to instruction manual.

4. Initialize the remote control.

5. Install new battery into remote.

6. If problem persists, contact technical support.

Flame frozen or shutters.

Contact technical support.

Flame not bright or not visible.

Burned out light bulbs.

Replace light bulbs.

Log set dim or not glowing.

Burned out light bulbs.

Replace light bulbs.

Light leaking from log set.

1. Log set not installed 

properly.

2. Defective log set.

1. Check log set for proper fit.

2. Contact technical support..

heater is not turning off .

1. Improper operation.

1. Refer to instruction manual.

2. If problem persists, unplug unit and contact technical 

support.

heater is not turning on.

1. Improper operation.

1. Refer to instruction manual.

2. If problem persists, unplug unit and contact technical 

support.

heater emits an odor.

1. Normal operation.

1. Normal operation is when the heater emits an odor 

for a brief period after the heater is initially turned on. 

The heater is burning off any dust accumulated during 

manufacturing or operation.

2. If problem persists, unplug unit and contact technical 

support.

heater fan turns on but heater 

lacks heat.

1. Improper operation.

2. Normal operation.

1. Refer to instruction manual.

2. Normal operation.

3. If problem persists, unplug unit and contact technical 

support.

heating element is glowing red. 1. Normal operation.

1. Small glowing sections of the element are considered 

normal.

2. If larger glowing sections are causing the heater to trip 

the thermal cutout, unplug unit, discontinue use and 

contact technical support.