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Signature Cinema™ SC-50d/SC-60d Installation/Operation Manual
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5.2 
Troubleshooting Tips
Table 5-1 provides some general guidelines for troubleshooting problems you may 
encounter with the SC-50d/SC-60d. If the suggested solutions fail to resolve the problem 
or if you encounter an issue not described here, please contact Runco Technical Support. 
Table 5-1. Troubleshooting Chart
Symptom
Possible Cause(s)
Solution
The projector does not turn 
on. 
• The SC-50d/SC-60d is not 
plugged in and switched 
on, or the AC outlet is not 
active. 
• The DHD Controller is not 
plugged in and switched 
on, or the AC outlet is not 
active. 
• The  remote  control 
batteries have run out. 
• The serial connection from 
the DHD Controller to the 
SC-50d/SC-60d is 
incorrect. 
• Ensure that the 
SC-50d/SC-60d is 
plugged in and switched 
on, and that the AC outlet 
is active. 
• Ensure that the DHD 
Controller is plugged in 
and switched on, and that 
the AC outlet is active. 
• Replace the batteries. 
• Ensure that the RS-232 
output from the DHD 
Controller is properly 
connected to the RS-232C 
input on the 
SC-50d/SC-60d (see 
Figure 3-10). 
The projector and DHD 
Controller are both on, but 
there is no picture and 
on-screen menus do not 
appear. 
• Lens cover is on or shutter 
is closed. 
• Lamp failed to ignite. 
• Faulty or incorrect video 
connection between the 
DHD Controller and the 
SC-50d/SC-60d. 
• Ensure that the lens cover 
is off and the shutter is 
open. 
• Ensure that the lamp door 
is closed. If it is and the 
problem persists, replace 
the lamp. 
• Ensure that the HDMI 
output from the DHD 
Controller is properly 
connected to the Slot 2 
DVI-I input on the 
SC-50d/SC-60d (see 
Figure 3-10). 
The display is on and menus 
appear, but there is no 
picture. 
• Incorrect source selection. 
• Source component is not 
turned on. 
• Source component is 
connected incorrectly or 
not at all. 
• Select the correct source. 
• Turn on the source 
component. 
• Check connections from 
source component to DHD 
Controller. 
A projected image from a 
DVD is split or otherwise 
scrambled. 
• DVD player is connected 
to the Component input 
and set to progressive 
scan mode. 
• Turn off progressive scan 
on the DVD player. Or, 
connect the DVD player to 
the HD1 or HD2 input. 
Image geometry is incorrect. 
• Incorrect aspect ratio 
selection. 
• Select a different aspect 
ratio.