American Water Heater HPE10280H045DV Benutzerhandbuch

Seite von 48
37
Troubleshooting Common Service Problems
PROBLEM
POSSIBLE CAUSE
TEST/CORRECTIVE 
ACTION
HIGHER THAN EXPECTED 
OPERATING COSTS:
Electric mode selected
Change to effi ciency or hybrid for 
reducing energy costs
Ambient air temperature 
preventing compressor operation
Ambient air temperature must 
be ≥ 45°F and ≤109°F to enable 
compressor operation.
Air fi lter dirty
Clean or replace air filter
Temperature set point too high
Decrease set point temperature; 
see “Adjusting Set Point 
Temperature” section (p.13)
Water connections to unit reversed Ensure the cold connection is 
at the bottom and that the hot 
connection is at the top
Heat lost through long run of 
exposed pipe or a recirculation 
system
Insulate exposed piping. It may be 
necessary to discontinue use of 
re-circulation system.
Hot water leak at faucet or piping
Repair hot water leaks
Sediment or scale build up in tank
Drain and flush tank. Water 
conditioning may be required to 
minimize build up
DRIP FROM 
TEMPERATURE & 
PRESSURE RELIEF VALVE:
(Warning: Do not plug or 
cap T&P discharge pipe.)
Excessive water pressure
Check water supply inlet pressure. 
If more than 80 PSIG, install a 
pressure reducing valve
Add or service a thermal 
expansion tank
See “Closed System/Thermal 
Expansion” section (p.10)
Malfunctioning Temperature & 
Pressure Relief Valve
Replace the Temperature & 
Pressure relief valve.
OTHER:
The heat pump does not run in 
effi ciency mode
If ambient temperature is greater 
than 109°F or less than 45°F the 
heat pump will not operate.
LEAKS AROUND THE 
ELEMENTS:
The gasket and or threads are 
leaking
Re-seal or replace gasket. See 
“Heating Element Replacement” 
(p.24), for draining and fi lling 
procedures.
See also “Leaks around Tank 
Fittings”