American Water Heater (A)BCG3 85T500-8N Benutzerhandbuch

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operational checklist
complaint
cause
remedy
user
serVice agent
*Water not hot enough
Thermostat set too low.
Set thermostat dial to a higher 
temperature
Upper and/or lower temperature 
probe out of calibration.
Call service agent
Check continuity and resistance (Ohms) 
of upper and lower temperature probes. 
replace probes if out of specification.
*Insufficient hot water
*See WATer TeMPerATUre 
CONTrOL WArNING (on page 
12).
Thermostat set too low.
Set thermostat dial to a higher 
temperature
Upper and/or lower temperature 
probe out of calibration.
Call service agent
Check continuity and resistance (Ohms) 
of upper and lower temperature probes. 
replace probes if out of specification.
Main manual gas shutoff valve 
partially closed.
Open main manual gas shutoff 
valve to fullest extent.
heater too small for demand.
Space usage to give heater time 
to restore water temperature.
heater recovery is slower.
Call service agent
Check gas input. If incorrect, adjust gas 
pressure or replace burner orifices.
Water temperature too hot.
Thermostat set too high.
Set thermostat to a lower setting.
heater makes sounds: sizzling.
Condensation on outside of 
tank, normal.
rumbling.
Sediment accumulation on 
bottom of tank.
Drain a quantity of water through 
drain valve. If rumbling persists, 
call a service agent.
Delime heater.
Ticking or metallic sounds.
expansion and contraction - 
normal.
Pounding.
Air chambers in piping have 
become waterlogged.
Drain piping system and refill. 
heater must be off while this is 
being done.
Combustion noises.
Too much primary air.
Call service agent.
Overfired heater; Incorrect 
burners or orifice for type of gas 
used.
Call service agent.
Check and correct as necessary.
Water leaks.
Drain valve not closed tightly.
If drain valve cannot be closed 
tightly, replace.
Possible condensation if tank 
is undersized or stored water is 
below 110 degrees.
Increase tank temperature 
setting (have service agent add 
a mixing valve if setting will be 
above 120 degrees).
If leakage source cannot be 
corrected or identified, call 
service agent.
Shut off gas supply to heater 
and close cold water inlet valve 
to heater.
repair or in case of suspected tank 
leakage, be certain to confirm before 
replacing heater.
Gas odors.
heater is over fired
Shut off gas supply to heater 
and call a service agent.
Check for sooted flue passage.
Check for obstructed vent line.
Check backdraft or lack of draft
Possible gas leaks.
Shut off gas supply to heater 
and call gas company at once