American Water Heater 318935-003 Benutzerhandbuch

Seite von 36
28
Flame Guard™ Safety System Operational Checklist
TROUBLESHOOTING CHART
4.  Manifold component block properly installed.
5.  No leaks at pilot and manifold connection.
6.  Burner door screws securely tightened. 
1.  Burner door gasket properly sealed.
2.  Viewport not damaged or cracked.
3.  Flame-trap free of debris and undamaged.
PROBLEM
POSSIBLE CAUSE(S)
CORRECTIVE ACTION
BURNER WILL NOT IGNITE
1.  Pilot not lit
2.  Thermostat set too low
3. No 
gas
4.  Dirt in the gas lines
5.  Pilot line clogged
6.  Main burner line clogged
7. Non-functioning 
thermopile
8. Non-functioning 
thermostat
9.  Heater installed in a confined area
1. Light 
pilot
2.  Turn temp. dial to desired temperature
3.  Check with gas utility company
4.  Notify utility-install trap in gas line
5.  Clean, locate source and correct
6.  Clean, locate source and correct
7. Replace 
thermopile
8. Replace 
thermostat
9.  Provide fresh air ventilation
SMELLY WATER
1.  Sulfides in the water
1.  Replace the anode with a special anode
BURNER FLAME YELLOW-
LAZY
1.  Insufficient secondary air
2.  Low gas pressure
3. Flue 
clogged
4.  Main burner line clogged
5.  Heater installed in a confined area
6.  Obstruction in main burner orifice
1.  Provide ventilation to water heater
2.  Check with gas utility company
3.  Clean, locate source and correct
4.  Clean, locate source and correct
5.  Proper fresh air ventilation
6.  Clean or replace orifice
PILOT WILL NOT LIGHT OR 
REMAIN LIT
1. Non-functioning 
igniter
2.  Thermopile connection loose
3.  Air in gas line
4.  Proper Lighting Sequence not followed.  
Gas Control / Temperature Knob was not 
held in for sufficient time.
5.  Low gas pressure
6. No 
gas
7.  Dirt in gas lines
8. Cold 
drafts
1.  Replace igniter pilot assembly
2.  Seat connector firmly in socket
3.  Bleed the air from the gas line
4.  Do not attempt to relight if the red light is lit 
and the pilot flame is not visible through the 
view port.  Wait until the red light is no longer 
lit, then follow lighting instructions on the water 
heater.
5.  Check with gas utility company
6.  Check with gas utility company
7.  Notify utility-install dirt trap in gas line
8.  Locate source and correct
Removing and Replacing the Gas 
Control Valve/Thermostat
Removing the Gas Control Valve/Thermostat:
1.  
Turn the gas control/temperature knob  to the “OFF” 
position (Figure 19A).
2.  Turn off the gas at the manual shut-off valve on the gas 
supply pipe (Figure 3).
3.  
Drain the water heater. Refer to the section on “Draining 
and Flushing” and follow the procedure.
4.  
Disconnect the igniter wire from the igniter lead wire. 
Disconnect the temperature sensor wire, then use 
needle nose pliers to disconnect the red (+) and white 
(-)  thermopile wires.  Disconnect  the pilot tube (7/16” 
wrench) and manifold tube (3/4” wrench) at the gas 
control valve/thermostat  (Figure 22). Refer to “Gas 
Piping” (Figure 3) and disconnect the ground joint union 
in the gas piping. Disconnect the remaining pipe from 
the gas control valve/thermostat.
5.  To remove the gas control valve/thermostat, thread a 4”  
section of gas pipe into the inlet and use it to turn the 
gas control valve/thermostat (counterclockwise.) Do not 
use a pipe wrench or equivalent to grip body.  Damage 
may result.  Do not insert any sharp objects into the 
inlet or outlet connections. Damage to the gas control 
valve/thermostat may result.
Gas Control Valve/Thermostat:
To replace the gas control valve/thermostat, reassemble 
in reverse order. When replacing the gas control valve/
thermostat, thread a 4” section of gas pipe into the inlet and 
use it to turn the gas control valve/thermostat (clockwise.) 
DO NOT OVER TIGHTEN, damage may result. 
• 
Be sure to use approved Teflon® tape or pipe joint 
compound on the gas piping connections and fitting on 
the back of the gas control valve that screws into the 
tank.
• 
Be sure to remove the pilot ferrule nut from the new gas 
control valve/thermostat.
• 
Turn the main gas supply on and check the gas supply 
connections for leaks. Use an approved noncorrosive 
leak detection solution. If such a solution is not available, 
use a mixture of hand dish washing soap and water (one 
part soap to 15 parts water) or childrens’ soap bubble 
solution. Bubbles forming indicate a leak. Correct any 
leak found. 
• 
Be sure tank is completely filled with water before 
lighting and activating the water heater. Follow the 
“Lighting Instructions” on page 17.
• 
With the pilot and main burner lit, check the manifold 
tube and pilot tube connections for leaks. Correct any 
leak found. 
• 
If additional information is required, reference the 
number on the cover of this manual for service 
information.
TEFLON
®
 is a registered trademark of E.I. Du Pont De Nemours and Company.