ONKYO tx-sr444 Benutzerhandbuch

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Troubleshooting
Before starting the procedure
Problems may be solved by simply turning the 
power on/off or disconnecting/connecting the 
power cord, which is easier than working on the 
connection, setting and operating procedure. Try 
the simple measures on both the unit and the 
connected device. If the problem is that the video 
or audio is not output or the HDMI linked operation 
does not work, disconnecting/connecting the HDMI 
cable may solve it. When reconnecting, be careful 
not to wind the HDMI cable since if wound the 
HDMI cable may not fit well. After reconnecting, turn 
off and on the unit and the connected device.
The AV receiver turns off unexpectedly�
 
The AV receiver will automatically enter standby mode when 
Auto Standby or Sleep Timer is set and launched.
 
The protection circuit may have been activated. If this is the 
case, when you turn the unit on again, "AMP Diag Mode" will 
appear on the main unit’s display. The unit will then enter a 
mode that detects abnormal conditions. If no problems are 
detected, "AMP Diag Mode" will disappear and the unit will 
return to a normal state. If "CHECK SP WIRE" appears on the 
display, the speaker cables may be short-circuited. Turn the 
unit off, and check to see if the cable core of any of the speaker 
cables is in contact with that of another speaker cable or with 
the rear panel. After that, turn the unit on again. If "NG" appears, 
unplug the power cord immediately and contact your Onkyo 
dealer.
There’s no sound, or it’s very quiet�
 
A wrong input selector button has been selected. Select a 
correct input for the player. Also check that muting is not on.
 
Not all listening modes use all speakers.
There’s no picture�
 
A wrong input selector button has been selected.
 
To display video from the connected player on the TV screen 
while the unit is in standby, you need to enable HDMI Standby 
Through function.
 
When the TV image is blurry or unclear, power cord or 
connection cables of the unit may have interfered. In that case, 
keep distance between TV antenna cable and cables of the unit.
Video and audio are out of synch�
 
Video may be delayed relative to audio depending on the 
settings and connections with your TV. Adjust in 
.
Cannot play digital surround�
 
To enjoy digital surround sound including Dolby Digital and 
DTS, audio output should be set to "Bitstream output" on the 
connected Blu-ray Disc Player or other device.
Cannot output audio such as Dolby Atmos according 
to the format of the source�
 
● If you cannot output audio according to the format of the 
source (Dolby TrueHD, Dolby Atmos, DTS-HD Master Audio, 
etc.), in the Blu-ray Disc Player settings try setting "BD video 
supplementary sound" (or secondary sound) to "Off". Change 
the listening mode for each source after changing the setting to 
confirm.
HDMI control does not function correctly�
 
Set the CEC link function of the unit to on. It is also necessary 
to make the HDMI linked system setting on the TV. See the TV's 
instruction manual for details.
 Resetting the unit
Resetting the unit to the status at the time of shipment may solve 
the problem. If the measures above do not solve the problem, reset 
the unit with the following procedure. If you reset the unit status, 
your preferences will be reset to the defaults. Note them down 
before starting reset.
z
 How to reset
1� 
While holding down CBL/SAT on the main unit (note that 
step 2 must be performed with this button pressed down)
2� 
Press zON/STANDBY on the main unit� ("Clear" appears on 
the display and the unit returns to standby�)
 
Do not unplug the power cord until "Clear" disappears from 
the display.
C l e a r
1. 
While holding 
down CBL/SAT,
2. 
Press zON/
STANDBY�
z
 How to reset the remote controller
1� 
While holding down RECEIVER on the remote controller, 
press Q until the remote indicator stays lit (about 3 
seconds)�
2� 
Within 30 seconds, press RECEIVER again�
Remote indicator
RECEIVER
Q