Petsafe PIG20-11041 Benutzerhandbuch

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• Check battery to make sure it is installed properly. 
• Check that both lights are lit on the Fence Transmitter. If not, perform the 

“Short Loop Test”. 

• Make sure the Static Correction Level is set at 2 or above. 
• Test the Receiver Collar with the Test Light Tool walking toward the 

Boundary Wire.

• If the Test Light fl ashes, check the fi t of the Receiver Collar.
• Trim your pet’s fur where the Contact Points touch his neck. 
• Increase the Static Correction Level. 
• Repeat training steps to reinforce training. 
• Purchase a stronger Receiver Collar by contacting the Customer 

Care Centre.

• Replace battery. 
• Adjust Boundary Width Control knob clockwise to increase the distance 

from the Boundary Wire that the Receiver Collar activates. 

• Adjust the Boundary Control Switch to another setting.
• If using a Double Loop, make sure Boundary Wires are separated 1-1.5 m 

(3-5 ft).

• If the Receiver Collar still has to be held on top of the Boundary Wire, 

perform the “Short Loop Test.”

• Turn the Boundary Width Control knob counterclockwise to decrease the 

distance from the Boundary Wire that the Receiver Collar activates. 

• Make sure the Boundary Wire is not running too close to the house. The 

signal can transmit through the walls of your house. 

• Make sure Boundary Wires are twisted from Boundary to the Fence 

Transmitter.

• Make sure Fence Transmitter is at least 1 m (3 ft) from large metal objects 

or appliances. 

• Make sure all Boundary Wire turns are gradual.
• Make sure the Boundary Wire is not running parallel to and within 1.5 

m (5 ft) of electrical wires, neighbouring containment systems, telephone 
wires, television or antenna cables, or satellite dishes.

• If a neighbouring containment system may be causing an inconsistent 

signal, contact the Customer Care Centre to see if a different frequency 
system will help your situation. 

• Check that the Power Adapter is plugged into the Fence Transmitter. 
• Try plugging into another standard outlet. 
• Remove the fuse door on the back of the Fence Transmitter and change 

out the fuse with the spare one located in the same area. 

• If the lights still do not come on, the Fence Transmitter and/or Power 

Adapter needs to be replaced. Contact the Customer Care Centre.

• Make sure both ends of the Boundary Wire are plugged into Boundary 

Wire Terminals and that 1 cm (

3

/

8

 in.) of the insulation is stripped so that 

the copper wire is exposed. 

• Perform the “Short Loop Test” (page 18) to determine if the Fence 

Transmitter needs to be replaced or if the Boundary Wire is broken. 

• If the Fence Transmitter is functioning properly, you have a break in your 

Boundary Wire. See the “Locating a Break in the Wire” section in this 
guide.

• The Fence Transmitter and/or Power Adapter needs to be replaced. 

Contact the Customer Care Centre.