Surf Control 5.2.4 Benutzerhandbuch

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SurfControl RiskFilter - E-mail V5.2.4
Administrator’s Guide 127
R
EPORTS
 & L
OGS
Deferred Messages
4
D
EFERRED
 M
ESSAGES
Deferred
 
Messages is used to store all messages for later delivery, for example in the event of an e-mail 
server crashing. RiskFilter E-mail will enable you to query, delete, retry, download, empty and forward 
specified messages.
                                
Figure 4 - 20 
Querying Deferred Messages
Q
UERYING
 D
EFERRED
 M
ESSAGES
To query Deferred Messages:
1
Select Deferred Messages from the Reports and Logs tab.
2
Select the domain you want to query from the Domain drop-down list box. This list will show any 
domains that you have defined in System Settings > Receive Settings > Relay Control.
3
Select the query date from the Messages for drop-down list box. By default Past 24 hours is 
displayed. If you select a specified date range, the following query criteria will need to be selected:
The Start Date of the report.
The End Date of the report.
Click View Messages.
4
You will see all deferred messages that match the query criteria and their status in a new window. In 
this window you can:
Refresh the current page display by clicking Check New Messages.
Search with keywords such as Recipient, Sender in the Deferred message queue.
Jump to a new page by specifying a page then clicking Go.
Specify how many messages you want to be viewed on each page at a time.
                                
Figure 4 - 21 
Deferred Messages screen