Surf Control 5.2.4 Benutzerhandbuch

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Administrator’s Guide

SurfControl RiskFilter - E-mail V5.2.4

You can change the value of a word or phrase to fine-tune your filtering. You may want to do this for the 
following reasons:

• You find that messages containing a certain word are not being stopped. Increasing the value will mean 

that any messages containing this word will need to have fewer occurances before the filter triggers.

• You find that messages containing a certain word are being stopped unnecessarily. Decreasing the 

value will allow more occurances of the word within a message before the filter is triggered.

To change the value of words and phrases:

1

Select Dictionary Manager > SurfControl Dictionaries from the Policy Manager tab.

2

Click the title of the dictionary that you are interested in.

3

Click the word or phrase that you want to change the value for.

4

In the Add/Edit Phrase screen you will see the settings for the selected word or phrase. Change the 
value in the Phrase Value: field.

Add a Word or Phrase or Phrase Value

•

Increasing the value will increase filtering strength

•

Decreasing the value will decrease filtering strength

5

Click Submit. The new value will be seen in the dictionary list alongside the word it is attached to.

6

Click Submit to save these new settings.

If you find that a useful word or phrase is missing from one of the SurfControl Dictionaries you can add it 
yourself. This saves creating a new custom dictionary simply to hold this word or phrase. 

To add a word or phrase:

1

Select Dictionary Manager > SurfControl Dictionaries from the Policy Manager tab.

2

Click the title of the dictionary that you are interested in.

3

Click

 Add.

4

Enter the word or phrase you want to add into the Word or Phrase field.

5

Enter a phrase value into the Phrase Value field.

6

Click Submit. The new word or phrase will be seen in the dictionary list.

7

Click Submit to save these new settings.

You can remove any word or phrase from the dictionary.