Symbol Technologies MC9000-G Benutzerhandbuch

11-12

Mobile computer 
battery is not charging.

Mobile computer was removed 
from CAM or CAM was unplugged 
from AC power too soon.

Ensure CAM is receiving power. Ensure mobile computer 
is attached correctly. Confirm main battery is charging 
under Start - Settings - System - Power. If a mobile 
computer battery is fully depleted, it can take up to four 
hours to fully recharge a battery (if the mobile computer is 
off and longer if the mobile computer is operating).

Battery is faulty.

Verify that other batteries charge properly. If so, replace 
the faulty battery.

The mobile computer is not fully 
attached to the CAM.

Detach and re-attach the CAM to the mobile computer, 
ensuring it is firmly connected. 

During data 
communications, no 
data was transmitted, 
or transmitted data was 
incomplete.

Mobile computer detached from 
CAM during communications.

Re-attach mobile computer to CAM and retransmit.

Incorrect cable configuration.

See your System Administrator.

Communications software is not 
installed or configured properly.

Perform setup as described in 

MSR cannot read card.

Mobile computer detached from 
MSR during card swipe.

Re-attach mobile computer to MSR and reswipe the card.

Faulty magnetic stripe on card.

See your System Administrator.

MSR application is not installed or 
configured properly.

Ensure the MSR application is installed on the mobile 
computer. 

Ensure the MSR application is configured correctly.