OKI 460 Benutzerhandbuch

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164 • Troubleshooting
Dealing with unsatisfactory copying
As well as the suggestions provided in “Dealing with unsatisfactory printing” on 
page 163, ensure that the scanner unit glass is clean at all times. Refer to “...the 
Vertical lines 
appear.
The image drum cartridge is 
damaged.
Replace the image drum cartridge.
The toner is low.
Open the top cover and tap the cartridge 
a few times to evenly distribute any 
remaining toner. If symptoms persist, 
replace the toner cartridge.
Horizontal Lines 
and spots 
appear 
periodically.
When the interval is about 
94mm (4in), the image drum 
(the green tube) is damaged or 
dirty.
Wipe it lightly with a soft cloth. Replace 
the image drum cartridge when it is 
damaged.
When the interval is about 
42mm (1.5in), there may be 
foreign particles in the image 
drum cartridge.
Open/close the top cover, and print 
again.
When the interval is about 
87mm (3.5in), the fuser unit is 
damaged.
Replace the fuser unit.
The image drum cartridge has 
been exposed to light.
Replace the image drum cartridge if the 
problem is not resolved.
White area of 
paper is lightly 
stained.
Paper contains static.
Use paper stored in proper temperature 
and humidity conditions.
Too thick paper is used.
Use thinner paper.
The toner is low.
Open the top cover and tap the cartridge 
a few times to evenly distribute any 
remaining toner. If symptoms persist, 
replace the toner cartridge.
Periphery of the 
letters is 
smudged.
The LED head is dirty.
Wipe the LED head with a soft, lint-free 
cloth.
Toner comes off 
when it is 
rubbed.
The thickness and type of the 
paper are incorrectly set.
Set the correct value of Media Type and 
Media Weight in the Printer menu or set 
one value thicker for Media Weight.
Recycled paper is used.
Set one value thicker for Media Weight in 
the Printer menu.
Glossiness is not 
uniform.
The thickness and type of the 
paper are incorrectly set.
Set the correct value of Media Type and 
Media Weight in the Printer menu or set 
one value lighter for Media Weight.
SYMPTOMS 
POSSIBLE CAUSES
STEPS TO TAKE