Zebra Technologies 11680100201 Benutzerhandbuch

RFID Problems

01/07/2010

Xi4™/RXi4™ User Guide

P1009874-002 A

The RFID labels are not within 
specifications for the printer, 
which means that the 
transponder is not in an area 
that can be programmed 
consistently.

Make sure that the labels meet transponder 
placement specifications for your printer. See 

 for 

transponder placement information.

Refer to the RFID Programming Guide or 
contact an authorized Zebra RFID reseller for 
more information. 

Some RFID tags are more 
sensitive than others and may 
require special printer settings.

1.

Verify that the printer is set for the correct 
write power. Refer to the RFID 
Programming Guide for instructions.

2.

If necessary, run the ^HR command to 
manually calibrate the transponder position.

3.

If the problem persists, consider using a 
different tag type.

Refer to the RFID Programming Guide or 
contact an authorized Zebra RFID reseller for 
more information. 

Incorrect read and write power 
levels for the RFID tag type.

Change the RFID read and write power levels. 
Refer to the RFID Programming Guide for 
instructions.

Radio frequency (RF) 
interference from another RF 
source.

Do one or more of the following as necessary:

• Move the printer away from fixed RFID 

readers.

• Make sure that the media door is closed at all 

times during RFID programming.

The printer is using outdated 
printer firmware and reader 
firmware versions.

updated firmware.

The printer calibrated the label 
length only to the RFID inlay 
instead of to the interlabel gap.

1.

Select FEED for the 

MEDIA

 

POWER

 

UP

 and 

HEAD

 

CLOSE

 parameters (see 

). 

2.

 Manually calibrate the printer. See 

. 

The download was not 
successful. For best results, 
cycle power on the printer 
before downloading any 
firmware.

1.

Turn off (O) the printer.

2.

Wait 10 seconds.

3.

Turn on (I) the printer.

4.

Attempt to download the firmware again.

5.

If the problem persists, contact Technical 
Support.