Ultra electronic M9006-654E Benutzerhandbuch

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AVALON and AVALON DUO Printer USER MANUAL 
 
 
 
 
 
Page 26 of 31 
 
 
Out of Dyefilm Error 
1.  Out of Dyefilm. 
2.  Dyefilm incorrectly fitted. 
 
3.  Dyefilm not moving. 
1.  Replace Dye Film. 
2.  Reload the dye film correctly. (See 
section 3 of this document). 
3.  Check film spools are free to turn. 
 
Cards printed incorrectly after 
switching between YMCK and 
black film  
1.  Failure to re-set driver settings 
2.  A used roll of dye-film has been 
fitted. 
 
1.  Set correct the driver settings for Colour 
Format. 
2.  Replace dye film with a new roll. 
 
 
Table 3 - Card Feed Problems 
Problem 
Probable Cause 
Solution 
Cards failing to travel correctly 
through the printer. 
Gives error message:- 
 “Card not found”. 
1. Dirty 
rollers. 
 
2.  Incorrect card size.  
1.  Clean the rollers. (See section 7 of this 
document). 
2.  Fit correct cards. (See section 4 of this 
document). 
 
Table 4 - Magnetic Encoding Problems 
 
Problem 
Probable Cause 
Solution 
Magnetic Encoding results are 
inconsistent 
1.  Card slipping when moving over the 
recording head. 
2.  Incorrect cards fitted HI-Co / Lo-Co 
 
1. 
Clean all rollers are clean. (See section 7 
of this document). 
2. 
Ensure the correct cards (Hi-Co or Lo-Co) 
are being used. 
Cards do not encode 
 
1.  Card incorrectly oriented when fed into 
printer. 
2.  Driver selections are incorrect for 
encoding. 
3.  Incorrect or defective cards. 
 
1.  Position card with the stripe underneath 
and to the right when inserting into printer. 
2.  Check the Printer driver settings are 
correct. 
3.  Ensure the correct cards (Hi-Co or Lo-Co) 
are being used. 
 
Table 5  Driver Related Problems 
Problem 
Probable Cause 
  
Solution 
Slow Information download from 
computer to printer  
1.  Computer polling access control 
system in background 
2.  Corrupted Driver or spooler 
 
1.  Operate from a dedicated PC 
 
2.  Update with latest driver. 
 
No information download 
between PC and Printer but 
printer can print internal test 
cards 
1.  Driver settings incorrect. 
 
 
2.  Incorrect port selected. 
3. Driver 
corrupted 
1.  Using MSU check communication 
between PC and printer, if OK check the 
driver settings. 
2.  Check port selection in driver properties. 
3.  Update with latest printer driver. 
 
Prints stuck in spooler 
1.  Printer communication blocked. 
2.  Damaged file is at front of print queue. 
1.  Clear the spooler and reset the printer. 
2.  Delete the damaged print if necessary, 
and reset the printer.