Xerox C118 Benutzerhandbuch

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Troubleshooting Tables 
Xerox CopyCentre/WorkCentre 118 Quick Reference Guide
95
The machine displays a tray fault.
• Follow the steps below
1. Open the paper tray.
2. Move the paper tray guides away from the 
paper.
3. Move the paper tray guides against the 
paper so that they are just touching the 
paper.
4. Close the paper tray.
5. Power the machine off and then on.
Deformed transparencies
• Check that [Transparencies] is selected on 
the screen. The machine automatically 
adjusts for different types of media. 
Transparencies tolerate less heat than 
paper.
• Transparencies can be loaded only in Tray 
2–4 (optional) or Tray 5 (bypass tray).
Blank output
• Check that the document is loaded face up 
in the document feeder.
• Check that the document is loaded face 
down on the document glass.
• If the toner cartridge is new, the toner may 
not be dispensed. Repeat the job.
• Check that the seal tape has been 
removed from the new drum cartridge.
• Reinstall the drum cartridge and the toner 
cartridge.
• Replace the drum cartridge.
• Replace the toner cartridge if the screen 
message for replacement is displayed.
Streaks, solid or dotted lines, or spots
• Clean the document glass, CVT glass (the 
narrow strip of glass located at the left 
hand side of the document glass), the 
areas under the document glass cover, the 
document feeder, and the paper guides.
• Check the quality of the document.
• Run the job using the document glass.
• If the machine has been idle for an 
extended period of time, or if the toner or 
drum cartridge is new, begin the job again.
• Load fresh paper.
• Check the humidity of the machine 
location.
• Replace the drum cartridge.
Paper delivered to an output tray is not 
properly stacked up.
• Flip over the paper stack in the paper tray, 
or rotate it head to toe.
Symptom
Recommendation