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Troubleshooting
Printer Diagnostics
160
P1009874-002
Xi4™/RXi4™ User Guide
1/7/10
Communications Diagnostics Test
The communication diagnostics test is a troubleshooting tool for checking the interconnection 
between the printer and the host computer.
When the printer is in diagnostics mode, it prints all data received from the host computer as 
straight ASCII characters with the hex values below the ASCII text. The printer prints all 
characters received, including control codes such as CR (carriage return). 
 shows a 
typical test label from this test.
Figure 27 • Communications Diagnostics Test Label
To use communications diagnostics mode, complete these steps:
1.
Set the print width equal to or less than the label width being used for the test. See 
 for more information.
2.
Set the printer to 
DIAGNOSTICS. For instructions, se
.
3.
Set the print width equal to or less than the label width being used for the test. See 
 for more information.
The printer enters diagnostics mode and prints any data received from the host computer 
on a test label
4.
Check the test label for error codes. For any errors, check that your communication 
parameters are correct. 
Errors show on the test label as follows:
FE indicates a framing error.
OE indicates an overrun error.
PE indicates a parity error.
NE indicates noise.
5.
Turn the printer off (O) and then back on (I) to exit this self test and return to normal 
operation.
Note • 
The test label prints upside-down.