Epson P910C Benutzerhandbuch

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Setting Up the Printer      
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3. Lift the printer cover by its back edge and then pull it 
straight up and off.
4. Make sure that the print head is not hot; if it is, let it cool for 
a few minutes before touching it. Then slide the print head to 
the ribbon installation position (the indented portion of the 
paper tension unit) by hand.
Note:
When you use the pull tractor, you can replace the ribbon cartridge 
even though the print head is not positioned in the ribbon 
installation position.