Epson KBA-5b Benutzerhandbuch

Printing Problems

Faxes are transmitting 
or being received very 
slowly

• Check if you are sending or receiving a very complex fax. A 

complex fax, such as one with many graphics, takes longer.

• Check if the receiving fax machine has a slow modem speed. The 

CX11NF only sends the fax at the fastest modem speed the 
receiving fax machine can use.

• Check if the resolution at which the fax was sent or received is 

very high. A higher resolution typically results in better quality, but 
also requires a longer transmission time. If you are receiving the 
fax, call and ask the sender to lower the resolution and resend the 
fax. If you are sending, lower the resolution and resend the fax. To 
change the default setting, see page 44.

• Check the phone line connection. If there is a poor connection, 

the product and the receiving fax machine slow down line 
transmission to adjust for errors. Hang up and resend the fax. If 
this does not work, have the phone company check the phone 
line. 

A blank copy is output  Make sure the ADF and the ADF cover are closed firmly.

Faxes are not printing 
or are printing 
incorrectly

Make sure there is paper in the MP tray or the paper cassette. Load 
the MP tray or the paper cassette, if necessary. Any faxes received 
while the input tray is empty are stored in memory and will print out 
once the tray has been refilled.

Received faxes are too 
light or are printing 
only on half of the 
page

Check if the product ran out of toner while printing a fax. The product 
stores up to 10 of the most recently received faxes. Replace the 
toner cartridge. For more information, see “Maintenance” in the 
Basics Guide. 

Reports are not 
printing correctly

If a transmission report or activity report is not printed correctly, try 
one the following solutions: 

• Check the driver settings and the specifications and status of the 

connection cable.

• If the product is connected to a network, consult the network 

administrator.