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3M™ MicroTouch™ Display M1500SS User Guide 
29 
3M Touch Systems, Inc. Proprietary Information 
Document #19-258 
Rev AH 
CHAPTER 4 
Maintenance and Troubleshooting 
If you have a problem setting up or using your display, you may be able to solve it 
yourself.  Before calling 3M Touch Systems, try the suggested actions that are 
appropriate to the problems you are experiencing with the display. You may also want to 
consult your video card user’s manual for additional troubleshooting advice. 
Maintaining Your Touch Display 
To maintain your display and keep your display operating at peak performance: 
• Keep your display and touch sensor clean. 
• Adjust the display video controls.  Refer to Chapter 3 for more information. 
• Do not install the display in a place where ventilation may be hindered.  Always 
maintain adequate ventilation to protect the display from overheating and to ensure 
reliable and continued operation. 
Touch Sensor Care and Cleaning 
The touch sensor requires very little maintenance. 3M Touch Systems recommends that 
you periodically clean the glass touch sensor surface. 
Typically, an isopropyl alcohol and water solution ratio of 50:50 is the best cleaning 
agent for your touch sensor. You can also use straight isopropyl alcohol.  
CAUTION
To avoid the potentially hazardous situations associated with the use of alcohol or 
other solvents which may result in minor or moderate injury or property damage: 
• Follow all instructions and recommendations in the manufacturer's Material Safety 
Data Sheet and product label. 
• Be sure to follow solvent manufacturer's precautions and directions for use when 
using any solvents 
• It is important to avoid using any caustic chemicals on the touch sensor. Do not use 
any vinegar-based solutions.    
• Apply the cleaner with a soft, lint-free cloth.  Avoid using gritty cloths.