Apricorn N/A Benutzerhandbuch

www.apricorn.com

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Apricorn provides the following helpful resources for you:

1.  Hardware Installation Section of the User”s Guide.

.  Apricorn”s Website (http://www.apricorn.com)

This gives you the ability to check for up-to-date information.

.  Email us at support@apricorn.com.

4.  Or call the Technical Support Department at 1-800-458-5448.

Apricorn”s Technical Support Specialists are available from 8:00 a.m. 
to 5:00 p.m., Pacific Time from Monday through Friday.

An RMA (Return Merchandise Authorization) tracking number must be issued 

by Apricorn.  If you need to return or replace your Apricorn product, Apricorn 

requires that you perform the following steps:

1.  Simply call Apricorn”s technical support department with your Apricorn 

product  part  number  and  a  description  of  the  problem(s)  you  are 

experiencing.

2.  If the Apricorn representative finds cause for a return, they will issue an 

RMA number.  Please write this number down.

.  Fill out an RMA authorization form with your package. The RMA form is 

available on-line at

 http://www.apricorn.com/support/rma.php.

4.  Please send the prepaid package to the following address, make sure 

the RMA# is written on the exterior of the package:

 

The purchaser shall be responsible for any loss or damage to the returned 

product until it is received by Apricorn.  Purchaser should consider obtaining 

insurance with respect to shipping the product.