Lenovo 310 Benutzerhandbuch
Appendix A. Service and Support
The following information describes the technical support that is available for your product, during the
warranty period or throughout the life of your product. Refer to the Lenovo Limited Warranty for a full
explanation of Lenovo warranty terms.
warranty period or throughout the life of your product. Refer to the Lenovo Limited Warranty for a full
explanation of Lenovo warranty terms.
Online technical support
Online technical support is available during the lifetime of a product at:
http://www.lenovo.com/support
http://www.lenovo.com/support
Product replacement assistance or exchange of defective components also is available during the
warranty period. A Lenovo technical support representative can help you determine the best alternative.
In addition, if your Lenovo option is installed into a Lenovo computer, the option takes on the warranty
of the computer in which it is installed. For many Lenovo computers, this can entitle the Lenovo option
for warranty service up to three years.
warranty period. A Lenovo technical support representative can help you determine the best alternative.
In addition, if your Lenovo option is installed into a Lenovo computer, the option takes on the warranty
of the computer in which it is installed. For many Lenovo computers, this can entitle the Lenovo option
for warranty service up to three years.
Telephone technical support
Installation and configuration support through the Customer Support Center will be available until 90
days after the option has been withdrawn from marketing. After that time, the support is cancelled, or
made available for a fee, at Lenovo’s discretion. Additional support is also available for a nominal fee.
days after the option has been withdrawn from marketing. After that time, the support is cancelled, or
made available for a fee, at Lenovo’s discretion. Additional support is also available for a nominal fee.
Before contacting a Lenovo technical support representative, please have the following information
available: option name and number, proof of purchase, computer manufacturer, model, serial number and
manual, the exact wording of any error message, description of the problem, and the hardware and
software configuration information for your system.
available: option name and number, proof of purchase, computer manufacturer, model, serial number and
manual, the exact wording of any error message, description of the problem, and the hardware and
software configuration information for your system.
Your technical support representative might want to walk you through the problem while you are at your
computer during the call.
computer during the call.
Country or Region
Language
Telephone Number
Africa
--
Africa
+44 (0)1475-555-055
South Africa
+27-11-3028888, 0800110756, and +27-11-3027252
Central Africa
Contact the nearest Business Partner
+44 (0)1475-555-055
South Africa
+27-11-3028888, 0800110756, and +27-11-3027252
Central Africa
Contact the nearest Business Partner
Argentina
Spanish
0800-666-0011
Australia
English
131-426
Austria
German
43 810-100654
(Warranty service and support)
(Warranty service and support)
Belgium
Dutch
02-225-3611
(Warranty service and support)
(Warranty service and support)
French
02-225-3611
(Warranty service and support)
(Warranty service and support)
Bolivia
Spanish
0800-10-0189
Brazil
Brazilian Portuguese
Calls made from within the Sao Paulo region
(11) 3889-8986
Calls made from outside the Sao Paulo region
0800-701-4815
(11) 3889-8986
Calls made from outside the Sao Paulo region
0800-701-4815
© Copyright Lenovo 2010
5