Rose electronic CRK-2DFMPD1D/3.2 Benutzerhandbuch

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SERVICE AND SUPPORT 
 
 
CRYSTALVIEW DVI FIBER INSTALLATION AND OPERATIONS MANUAL  
11 
 
 
Service Information 
 
Maintenance and Repair 
This Unit does not contain any internal user-serviceable parts.  In the event a 
Unit needs repair or maintenance, you must first obtain a Return Authorization 
(RA) number from Rose Electronics or an authorized repair center.  This 
Return Authorization number must appear on the outside of the shipping 
container.  See Limited Warranty for more information.   
 
When returning a Unit, it should be double-packed in the original container or 
equivalent, insured and shipped to: 
 Rose 
Electronics  
 Attn: 
RA__________ 
 
10707 Stancliff Road 
 
Houston, Texas 77099 USA   
 
 
 
Technical Support 
If you are experiencing problems, or need assistance in setting up, 
configuring or operating your unit, consult the appropriate sections of this 
manual.  If, however, you require additional information or assistance, please 
contact the Rose Electronics Technical Support Department at: 
 
 Phone: 
(281) 
933-7673 
 E-Mail: 
TechSupport@rose.com 
 
 
Web:    www.rose.com  
 
Technical Support hours are from: 8:00 am to 6:00 pm CST (USA), Monday 
through Friday. 
 
Please report any malfunctions in the operation of this Unit or any 
discrepancies in this manual to the Rose Electronics Technical Support 
Department.