Zoom Series 1063 Benutzerhandbuch

22

 

If your modem stops working, please read this section carefully 
before calling Customer Support. In addition, your modem CD 
includes a list of Frequently Asked Questions (FAQs). 

Under some circumstances, the Plug and Play setup under Windows 
may not resolve all installation problems. The Windows Help system 
has an excellent tool for thoroughly diagnosing and solving many 
problems.  

1 

On your desktop, double-click the Computer or My Computer 
icon. 

2 

Choose the Help Topics command in the Help menu. Windows 
displays the Windows Help dialog box. 

3 

Select the Contents tab. Note: Windows Vista, XP, 2000 and 
Me include a Help Search option, which you can use instead. 
Search for “hardware conflict” or "USB," for example. 

4 

Click Troubleshooters. (For Windows 98, you will also have to 
click Windows 98 Troubleshooters.) Then click the hardware 
conflict help entry. 

5 

Follow the instructions for determining and resolving a hardware 
conflict. 

This should solve your problem. Remember to write down your COM 
port setting.  

 

: 

If your computer has a built-in modem on the 
motherboard, Windows may reinstall it the next time 
you start up. Consult your computer’s