Apple Remote Desktop v2 FR CD Mac unl u M9547F/A Benutzerhandbuch
Produktcode
M9547F/A
Introduction
Desktop Management Made Easy
Apple Remote Desktop 2 is the new release of Apple’s desktop management software,
enabling administrators to manage Mac OS X systems quickly and easily. Completely
retooled, redesigned to take advantage of the innovative technologies in Mac OS X,
this powerful suite of tools facilitates a wide range of IT management tasks. You can
distribute software, create detailed software and hardware reports, control and config-
ure systems, and offer live online help to end users—all without leaving your desk.
enabling administrators to manage Mac OS X systems quickly and easily. Completely
retooled, redesigned to take advantage of the innovative technologies in Mac OS X,
this powerful suite of tools facilitates a wide range of IT management tasks. You can
distribute software, create detailed software and hardware reports, control and config-
ure systems, and offer live online help to end users—all without leaving your desk.
Software distribution. Apple Remote Desktop 2 makes it easy to install or upgrade
software across a network of Mac computers. You can ensure that all Mac computers in
your organization are running the most current version of Mac OS X or any application.
software across a network of Mac computers. You can ensure that all Mac computers in
your organization are running the most current version of Mac OS X or any application.
Asset management. New reporting features in Apple Remote Desktop 2 give you
detailed information on all Mac OS X systems on your network, including comprehen-
sive hardware and software inventory reports about your servers, desktop systems,
and portable computers.
detailed information on all Mac OS X systems on your network, including comprehen-
sive hardware and software inventory reports about your servers, desktop systems,
and portable computers.
Remote administration. Apple Remote Desktop 2 enables you to remotely control
any number of Mac computers on the network. You can configure systems, run appli-
cations, open files, empty the Trash, log out current users, and lock screens—from
anywhere on the network.
any number of Mac computers on the network. You can configure systems, run appli-
cations, open files, empty the Trash, log out current users, and lock screens—from
anywhere on the network.
Remote assistance. The innovative screen-sharing features of Apple Remote Desktop
2 enable you to provide help to users remotely. Screen sharing is also useful for
delivering training or demonstrations to groups of users.
2 enable you to provide help to users remotely. Screen sharing is also useful for
delivering training or demonstrations to groups of users.
Apple integrates these essential IT management capabilities in an elegant interface
designed for administrators—making it easy to discover and manage computers
on your network and to perform multiple management commands in sequence.
For anyone managing a group of Mac computers, Apple Remote Desktop 2 is an
essential tool that streamlines your workflow while controlling your organization’s
support costs.
designed for administrators—making it easy to discover and manage computers
on your network and to perform multiple management commands in sequence.
For anyone managing a group of Mac computers, Apple Remote Desktop 2 is an
essential tool that streamlines your workflow while controlling your organization’s
support costs.
3
Technology Overview
Apple Remote Desktop 2
Apple Remote Desktop 2
Desktop management accounts for
70 percent of total system costs.
Source: Table 2, Windows XP System, “Desktop TCO Update
2003,” Michael Silver, Gartner Group.
2003,” Michael Silver, Gartner Group.
49%
End User
Management
End User
Management
29%
Hardware/
Software
Hardware/
Software
11%
Technical
Support
Technical
Support
9%
Administration
Administration
2%
Other
Other