Wacom 21UX Benutzerhandbuch
Troubleshooting
Page 44
Page 44
TESTING CONTROLS AND INPUT TOOLS
If the Grip Pen, or the Cintiq ExpressKeys or Touch Strips do not work as you expect, it is a good idea
to first check the assigned functions or reset them to their default conditions. A quick way to return a
pen to its default settings is to remove it from the T
to first check the assigned functions or reset them to their default conditions. A quick way to return a
pen to its default settings is to remove it from the T
OOL
list by clicking on the control panel list’s [ – ]
button. After the pen has been removed, place it back onto the display screen surface. The pen will
be added back to the T
be added back to the T
OOL
list with its default settings.
•
Open the Wacom Tablet control panel and click on the A
BOUT
button. In the dialog box that
appears, click on the D
IAGNOSE
... button. The D
IAGNOSTICS
dialog box displays to show dynamic
information about the Cintiq pen display and pen. This information is used when testing Cintiq
and your input tool.
and your input tool.
•
If more than one Cintiq unit is connected to your system, in the T
ABLET
I
NFO
column select the unit
for which you are testing.
•
Use the information presented in the D
IAGNOSTICS
dialog box when testing your pen display and
pen.
Note: When testing your tool buttons, if a button is set to R
ADIAL
M
ENU
or O
PEN
/R
UN
..., that function
will occur when the button is pressed. In this case you may want to change the button function
before testing.
before testing.
TESTING THE EXPRESSKEYS
1.
With the D
IAGNOSTICS
dialog box open, observe the T
ABLET
I
NFO
column as you test each
ExpressKey. If more than one Cintiq unit is connected to your system, be sure you have selected
the unit you are testing from the T
the unit you are testing from the T
ABLET
I
NFO
column.
2.
Test the keys by clicking them one at a time. Each time you press a key, its number will be
displayed next to either the L
displayed next to either the L
EFT
K
EYS
or R
IGHT
K
EYS
category, depending on which keys group
you are testing.
3.
When you are done, click the C
LOSE
button to exit the dialog box.
Important: Remember that some applications can override and control the ExpressKey functions.
Consider closing any open applications except the Wacom Tablet control panel when testing
the ExpressKeys.
the ExpressKeys.