NDC comm NWH2610 Benutzerhandbuch

Any product (1) received in error, (2) in a defective or non-functioning condition, 

or (3) exhibiting a defect under normal working conditions, can be returned to 

NDC by following these steps: 

You must prepare: 

  Dated proof of purchase 

  Product model number & quantity 

  Product serial number 

  Precise reason for return 

  Your name/address/email address/telephone/fax 

1.  Inform the distributor or retailer. 

2.  Ship the product back to the distributor/retailer with prepaid freight.    The 

purchaser must pay the shipping fee from the distributor/retailer to NDC.   

Any package sent C.O.D. (Cash On Delivery) will be refused. 

3.  Charges:    Usually RMA (Returned Material Authorization) items will be 

returned to the purchaser via airmail, prepaid by NDC.    If returned by another 

carrier, the purchaser will pay the difference.    A return freight and handling 

fee will be charged to the purchaser if NDC determines that there was “No 

Problem Found” or that the damage was caused by the user. 

NDC is not responsible for the integrity of any data on storage equipment (hard 

drives, tape drives, floppy diskettes, etc.).    We strongly recommend that our 

customers back their data up before sending such equipment in for diagnosis or 

repair. 

    InstantWave 

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