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36     Gateway ALR 9000 User’s Guide
Handy Checklists
If your system does not operate correctly, re-read the instructions for the 
procedure(s) you have performed.  If an error occurs within an application, 
consult the documentation supplied with the software.
If the suggestions in this section are not helpful, try the Technical Support 
department.
The following checks should be performed in the event of a problem.  If 
these checks do not help solve the problem, consult Technical Support.
Looking Things Over
Sometimes, the simplest things can cause trouble.  Before powering up the 
system, perform the following checks:
1. Is the power cord connected to the PC and an AC outlet?
2. Is the AC outlet supplying power?
3. If a power strip is used, is it switched on?
4. Are the voltage selection switches on the power supply set for the 
proper voltage (115V or 230V)?
Verifying Your Configuration
If your system is not operating correctly, the BIOS may contain an invalid 
configuration parameter.  Enter the BIOS program and check your 
configuration settings.  For detailed information regarding the BIOS 
program, refer to BIOS Setup section in your Technical Reference manual.
 Important!
DO NOT, under any 
circumstances, return any 
equipment without first 
obtaining a Return Material 
Authorization (RMA) number 
from Technical Support.
USRGUIDE.BOO  Page 36  Thursday, July 16, 1998  10:41 AM