D-Link PM0599-03 Benutzerhandbuch

ROBLEM

YMPTOM

ROBABLE

AUSE

The touch
screen does
not work.

•

The application boots up,
but the touch screen does
not respond to touch.

1. The serial cable is not seated

completely at the monitor or at
the CC box.

2. The touch screen is dead.

Nothing happens after pressing
the calibration button.

1. The serial cable plug is not fully

seated at the monitor or at the
CC box.

2. The touch screen is dead.

The touch
screen will not
calibrate.

The calibration program runs,
but will not respond to touch.

1. The serial cable plug is not fully

seated at the monitor or at the
CC box.

2. The touch screen is dead.

No sound from jukebox,
although the application reports
“Now Playing…a New Song.”

1. Volume control is turned all the

way down.

2. Volume control is broken.
3. Audio cables are disconnected or

loose from the CC box or the pre-
amp.

4. The amplifier is overloaded and

shutdown.

No music from
jukebox.

No sound from jukebox and the
application doesn’t appear to
be playing the song selected.

1. There are no more credits

available for play.

2. Reject song was activated.

Machine is
locked up during
normal runtime.

Coin acceptor is taking money
but credits are not
accumulating and the touch
screen is not responsive.

CC is locked up. Power up by
pressing and releasing the ATX
Reset Switch.

The bill acceptor will not accept
a bill.

1. The cash box is full.
2. The cash box was not re-installed

on bill acceptor correctly.

3. There is a jammed bill in the

device.

4. The plugs are not inserted

securely at the acceptor.

5. The bill acceptor is defective.

The bill acceptor
does not work.

The green lights at the bill
acceptor lip are not flashing.

1. The cable is damaged at the

acceptor.

2. The bill acceptor is defective.

TROUBLESHOOTING continued

53 MOD BOX INSTALLATION & OWNER’S MANUAL PM0599-03