Polycom 4300T Benutzerhandbuch

Seite von 118
 System Diagnostics
4 - 5
System Logging Messages
Displays information logged during system boot and normal operation.  
Logging messages may indicate unauthorized attempts to access the 4300T, 
process restart messages, and excessive resource utilization messages.
Passive Voice Call Monitoring
The 4300T monitors live voice calls and performs objective speech quality 
assessment.  This information enables the network operator to assess voice 
quality for the purposes of SLA tracking or problem isolation. Mean Opinion 
Score (MOS) results for RTP streams in both directions of a VoIP call are 
calculated at call completion.  This information along with the IP addresses of 
the VoIP endpoints supporting the call are logged locally and optionally sent 
to an external syslog server (see Enable Remote System Logging 
<<<find this 
heading>>>
 for instructions on enabling logging to a remote syslog server).  
Additionally the 4300T will generate a real-time message for any MOS values 
calculated less than 2.5 (considered poor quality) during an active call.  
Voice call quality information is found locally in the System Logging Messages 
section of the System Information page and a sample output is provided 
below.
Accessing Troubleshooting Tools
The 4300T provides convenient test tools to facilitate problem isolation and 
resolution.  A network operator can use these tools to verify connectivity 
to/from the 4300T as well as trace datapaths to endpoints throughout the 
network.