Emulex NQGB-NT+ Benutzerhandbuch

Technical Support within the USA is available 24 hours a day.  After normal 
working hours, dial one of the following numbers: 

Telephone: (800) 854-7112, ext. 8270 or (714) 662-5600, ext  8270 

Automatic Call Distribution: (714) 513-8270 (6:00 a.m. - 5:00 p.m.) 

The after-hours answering service asks for your name, company name, 
telephone number and product type.  The answering service pages the on-call 
technical support specialist, who will return the call as soon as possible. 

If a customer experiences difficulties with an Emulex product and is unable 
to resolve the problem with Emulex Technical Support, a Return Materials 
Authorization (RMA) number will be issued.  Shipping instructions to the 
nearest Repair Center will also be provided.  Following receipt of the RMA 
number, the customer is responsible for returning the product to Emulex, 
freight prepaid.  For additional information please refer to the Warranty 
Registration Card. 

The Emulex Bulletin Board System (BBS) allows the user to download 
Emulex software and documentation files, upload files, and send or receive 
messages.  Connection to the Emulex BBS may be made through  modem or 
the Internet.  Obtain upgrades through the BBS by using a modem and 
performing these steps: 

1)  Verify that your communication software supports one of these file 

transfer protocols: 

Xmodem, K-modem, Z-modem, SEAlink, Telink, or Kermit. 

2)  Configure the communication software to operate at  2400 -14.4K bps, 8 

data bits, no parity, and 1 stop bit.