Primera Technology DP-XRn Benutzerhandbuch

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Maintenance and Troubleshooting
43
D. CLEANING THE INK CARTRIDGES
It may be necessary to clean the ink cartridge nozzles if you
notice reduced print quality, or if you suspect an cartridge 
nozzle has become slightly dried out or clogged.  If you are 
having print quality problems, follow the steps below:
1.  Remove the print cartridges.
2.  Moisten a lint-free cloth with
water.
3.  Hold the cloth against
the 
nozzles for three sec-
onds. This will “wick”
some additional ink onto the
damp cloth.
4.  Wipe in the direction shown.
5.  Repeat the process.
E. TECHNICAL SUPPORT
If you have difficulties in operating the unit use the 
procedures in this manual and the additional resource 
listed below:
Source
Location
Primera Knowledge Base
www.primera.com/knowledgebase.html
PTPublisher Software Help files
Open the software. Click on the ? Icon 
SureThing Software Help files
Open the software. Click on the Help  Menu - Contents
Email Support
www.primera.com/contact_tech_support.cfm
Chat Support
www.primera.com/knowledgebase.html
Phone Support
763-475-6669 (Mon - Fri 8 a.m. - 7 p.m CST)