Ricoh SP 311DNw Benutzerhandbuch

Paper Feed Problems

If the machine is operating but paper will not feed or paper jams occur frequently, check the condition of
the machine and paper.

Problem

Solution

Paper does not feed smoothly.

• Load paper correctly, making sure that the paper guides

• If the paper is curled, straighten the paper.
• Take out the paper from tray and fan it well. Then,

reverse the top and bottom of the paper, and put it back
in the tray.

Paper jams occur frequently.

• If there are gaps between the paper and the paper

guides, adjust the paper guides to remove the gaps.

• Avoid printing on both sides of paper when printing

images that contain large solid areas, which consume a
lot of toner.

• Load paper only as high as the upper limit markings on

the paper guide.

• Make sure that the friction pads and paper feed rollers

6. Troubleshooting