Zebra Technologies zebra p330 Benutzerhandbuch

Troubleshooting the Ethernet Connection and Adapter

980459-001 Rev. A

P330i User’s Manual

41

To reset the Ethernet Adapter configuration parameters to the factory defaults, press the Panel 
Button and hold it in while turning the printer power on. Keep the Panel Button pressed until 
the Status Indicator light turns green, then release the Panel Button. To print a configuration 
card, press and hold the Ethernet switch.

A bi-color Status Indicator displays the operational status of the Ethernet Adapter.The 
following conditions might occur:

During normal operation, the LED is solid 

for more than 30 seconds. This indicates 

all the hardware is functioning properly and the Ethernet Adapter has detected the 
presence of the network. It does not mean the Ethernet Adapter has an IP address or is 
attached to a printer queue.

If the LED is rapidly flashing 

(9 times/sec), the Ethernet Adapter has not detected 

the presence of a network cable. To solve the problem:

• Verify that the network cable is appropriate for the network and has an RJ-45 

connector.

• Turn the printer power off (O). Remove the network cable from the Ethernet Adapter. 

Plug the network cable back in until you hear a positive click. Check the other end of 
the cable in the same manner. Turn the printer power on; if the Ethernet Adapter still 
does not detect a cable, continue.

• Connect the Ethernet Adapter to a known good network connection. If the Ethernet 

Adapter is still unable to detect the network cable, contact Technical Support for 
assistance.

If the LED is slowly flashing 

green 

(1 time/sec), the Ethernet Adapter is trying to print a 

job. If the job does not print, check the following:

• Verify that the printer has media and ribbon. If the printer is showing any errors, it is 

unlikely that the Ethernet Adapter can send data to the printer. The LED continues to 
blink until the printer malfunction is resolved or until the printer is turned off (O).

• Flashing red indicates the Power On Self Test (POST) is in progress.

If the LED is solid 

for more than 30 seconds, the Ethernet Adapter has failed the 

POST. A failed POST can be caused by any of the following:

• The printer attached to the Ethernet Adapter device is malfunctioning. Turn the 

printer power off, wait 10 seconds, then turn the printer back on ( | ).

• If the Ethernet Adapter still fails the POST, the Ethernet Adapter has a hardware 

problem that can be fixed only by replacing or returning the unit. Contact Technical 
Support for repair or replacement information.

Cables with a rating higher than CAT-6 have not been tested.