Zebra Technologies Z4Mplus Benutzerhandbuch

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Z4Mplus and Z6Mplus User Guide
Troubleshooting
LCD Error Conditions and Warnings
Error condition — HEAD OPEN
Problem
Solution
The printhead is not fully 
closed.
Close the printhead.
The ribbon is loaded incorrectly; 
it is covering the head open 
sensor.
Correctly align the ribbon with the guide 
mark on the strip plate before closing the 
printhead assembly. See 
Print method is incorrectly set.
Via the front panel, locate the PRINT 
METHOD menu item 
) and select 
thermal transfer mode.
Ensure that the printer driver and/or 
software settings are correctly set.
The ribbon is loaded.
Remove the ribbon and set the printer to 
direct thermal mode. See 
.
Ensure that the printer driver and/or 
software settings are correctly set.