Sony VGN-S100 Benutzerhandbuch

Seite von 44
Support Options
If you have questions about your computer or the preinstalled programs, refer to 
the following sources for answers in the sequence listed below.
1
VAIO® Computer Documentation
The on-screen VAIO® Computer User Guide and this VAIO Computer 
Quick Start provide detailed information on how to maximize your 
computer’s capabilities and solve common problems.
2
Program Guides and Help Files
The preinstalled programs on your computer may come with individual 
help guides. These guides are stored on the hard disk as on-screen Help 
files. You can find the Help files from the Help menu under the specific 
program. 
3
Operating System Online Support
Your computer comes preinstalled with a Microsoft® Windows® 
operating system. For operating system support, you can visit Microsoft® 
customer support at: http://support.microsoft.com/directory/.
4
Sony Computing Support
This service provides instant access to information on commonly 
encountered problems. Type a description of the problem and the 
Knowledge Database searches for the corresponding solutions online. 
You can visit Sony Computing Support at: 
http://www.sony.com/pcsupport.
5
VAIO Update
When your computer is connected to the Internet, VAIO Update 
automatically notifies you when critical software and security information 
is posted on the support Web site. Click the VAIO Update notice to open 
the VAIO Support Web site and view the information. You can also right-
click the VAIO Update icon   in the Taskbar Notification area and 
select Go to VAIO Web Support to open the support Web site.