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Troubleshooting
How do I change the sound output device?
If you do not hear sound from the device connected to a port, such as the USB port, HDMI output port, optical output port, or
headphones jack, you need to change the device for sound output.
headphones jack, you need to change the device for sound output.
1
Close all open programs.
2
Click Start and Control Panel.
3
Click Hardware and Sound.
4
Click Manage audio devices under Sound.
5
On the Playback tab, select the desired device for sound output and click Set Default.
Why do sound interruptions and/or dropped frames occur when I play high-definition
videos, such as those recorded with the AVCHD digital video camcorder?
videos, such as those recorded with the AVCHD digital video camcorder?
Playing high-definition videos requires substantial hardware resources, such as CPU, GPU, or system memory performance
on your computer. During the video playback, some operations and/or functions may become unavailable, and sound
interruptions, dropped frames, and playback failure may occur depending on your hardware specifications.
on your computer. During the video playback, some operations and/or functions may become unavailable, and sound
interruptions, dropped frames, and playback failure may occur depending on your hardware specifications.