Toshiba satellite a20 series Benutzerhandbuch

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2  Troubleshooting Procedures  
2.6  HDD Troubleshooting
 
2.6 HDD 
Troubleshooting 
This section describes how to determine if the HDD is functioning properly.  Perform the steps 
below starting with Procedure 1 and continuing with the other procedures as required. 
Procedure 1:  Message Check 
Procedure 2:  Partition Check 
Procedure 3:  Format Check 
Procedure 4:  Diagnostic Test Program Execution Check 
Procedure 5:  Connector Check and Replacement Check 
CAUTION:  The contents of the hard disk will be erased when the HDD troubleshooting 
procedures are executed.  Transfer the contents of the hard disk to floppy disks or other 
storage drive(s).  
Procedure 1 
Message Check 
When the computer’s HDD does not function properly, some of the following error messages 
may appear on the display.  Start with Check 1 below and perform the other checks as instructed. 
Check 1  If any of the following messages appear, go to Procedure 5.  If the following 
messages do not appear, perform Check 2. 
HDC ERROR (After 5 seconds this message will disappear.) 
or 
IDE #0 ERROR (After 5 seconds this message will disappear.) 
 
Check 2  If either of the following messages appears, go to Procedure 2.  If the following 
messages do not appear, perform Check 3. 
Insert system disk in drive 
Press any key when ready ..... 
 
 
 
or 
Non-System disk or disk error 
Replace and press any key  
Check 3  Check SETUP to see whether the Hard Disk option is set to Not used.  If it is set to 
Not used, choose another setting and restart the computer.  If the problem still exists, 
go to Procedure 2. 
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Satellite A20 Maintenance Manual (960-444)