AOC E960SWDA Benutzerhandbuch

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               WARRANTY 
                  PERIOD
 
                COVERAGE AT 
                  NO CHARGE
 
        CUSTOMER 
         CHARGES
 
Within the first three months of  
purchase: Covered by EASE 
- New AOC monitor 
- Call tag dispatched and return freight 
   charges via UPS  
 
- None* 
Between 4 months – 1 Year 
- All Parts & Labor Including CRT 
Tube & LCD Panel 
- UPS Return Freight to AOC 
Between 1 Year - 3 Years: 
Covered by standard limited 
warranty 
- Parts & Labor (excluding CRT Tube 
& LCD Panel) 
 
- UPS Return Freight to AOC 
Only for AOC branded monitors sold within the continental United States.
 
All AOC
 branded 
monitors are now covered by the EASE Program. If your monitor malfunctions at any time
 during the first  three months, AOC will provide a replacement monitor within 72 hours after you are approved
 for our program. If your  monitor qualifies for the EASE program, AOC will pay for freight both ways. 
 
Step 1:  Phone our TECH Department at 888.662.9888 
Step 2:  Fill out and return EASE registration forms by mail or fax. 
Step 3:   We will issue a Return Authorization Number upon verification into the program. 
Step 4:  A monitor will be advance shipped to your location. 
Step 5:  We will issue a UPS Call Tag to pick up the defective unit. 
Step 6:  Please review the following chart to see your EASE program qualifications.
 
 
 
 
*AOC will need to obtain a credit card number if you would like to get a new AOC monitor advanced shipped to your location, prior to the defective unit   
 arriving at AOC’s service center. If you do not wish to supply a credit card, AOC will only ship the new monitor, once the defective unit arrives at the AOC  
 service center. 
 
 
us  
.aoc.com 
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