DELL 01HNXJA00 Benutzerhandbuch

If the computer does not start up — Ensure 

that the power cable is firmly connected to the 

computer and to the electrical outlet.
If a program stops responding — 
End the program:

Press <Ctrl><Shift><Esc> simultaneously.

Click 

Applications.

Select the program that is no longer 

responding
Click 

End Task.

If a program crashes repeatedly — Check the 

software documentation. If necessary, uninstall 

and then reinstall the program.

NOTE: Software usually includes installation 

instructions in its documentation or on 

the CD.

If the computer stops responding or a solid blue 
screen appears — 

WARNING: You might lose data if you are 
unable to perform an operating system 
shutdown.

If you are unable to get a response by pressing 

a key on your keyboard or moving your mouse, 

press the power button for at least 8 to 10 seconds 

until the computer turns off and then restart your 

computer.
If a program is designed for an earlier 
Microsoft

 operating system — 

Run the Program Compatibility Wizard. The 
Program Compatibility Wizard configures a 

program so that it runs in an environment similar 

to an earlier version of Microsoft Windows 

operating system environments.