Apple MD094LL/A Benutzerhandbuch
iMac (27-inch, Mid 2010) Symptom Charts — Mass Storage
77
2010-09-09
5. Connect original optical drive
to known-good SATA cable.
Verify if both CD and DVD
media are read reliably.
Yes
SATA cable issue. Replace
SATA cable. Go to step 6.
X03
No
Replace optical drive.
J03
6. Test read compatible known-
good CD and DVD media
(Install DVD). Verify if media is
recognized and reads reliably.
Yes
Issue resolved.
No
Replace optical drive.
J03
Optical Drive Won’t Accept/Eject Media
Unlikely cause: LCD panel, power supply, fans, speakers, camera, microphone
Quick Check
Symptoms
Quick Check
Drive Won’t Accept Media
Drive Won’t Eject Media
• Cannot insert a disc into drive
• Cannot eject a disc from drive
• Cannot insert a disc into drive
• Cannot eject a disc from drive
1. Use System Profiler Serial-ATA section to see if
optical drive appears. If not, go to
symptom flow.
2. Restart computer and hold down mouse button
or keyboard eject key to cycle optical drive.
3. Inspect optical drive slot for obstructions
Deep Dive
Check
Result
Action
Code
1. Verify if optical drive is listed in
System Profiler device tree for
Serial-ATA devices.
Yes
Optical drive communicating
with logic board. Go to step 5.
No
Go to step 2.
2. Verify SATA cable connections
between optical drive and logic
board. Visually inspect cables
and connectors for any debris,
damage or bent pins. Verify if
optical drive is listed in System
Profiler device tree.
Yes
Optical drive communicating
with logic board. Go to step 5.
No
Replace damaged cables
and retest. If connections are
good and no visible cable
damage, go to step 3.
X03
3. Connect known-good optical
drive to SATA cable. Verify if
known-good optical drive is
listed in the System Profiler
device tree.
Yes
Go to step 4.
No
Suspect bad SATA cable.
Go to step 7.