Apple iMac G5 Benutzerhandbuch

Seite von 96
62
Chapter 5
    Troubleshooting
 
Using Apple Hardware Test
You can use Apple Hardware Test to help determine if there is a problem with your 
computer’s hardware. 
To use Apple Hardware Test:
1
Disconnect all external devices from your computer except the keyboard and mouse. 
If you have an Ethernet cable connected, disconnect it.
2
Insert the “Additional Software & Apple Hardware Test” disc that came with your 
computer. 
3
Restart your computer and hold down the “C” key as it starts up. A list of available 
startup volumes appears. Click Apple Hardware Test and click the right arrow.
4
When the Apple Hardware Test main screen appears after about 45 seconds, follow the 
onscreen instructions.
5
If Apple Hardware Test detects a problem, it displays an error code. Make a note of the 
error code before pursuing support options. If Apple Hardware Test does not detect a 
hardware failure, the problem may be software related.
For more information about Apple Hardware Test, see the Apple Hardware Test Read 
Me file on the “Additional Software & Apple Hardware Test” disc.