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 Troubleshooting
Symptom Charts/Floppy Drive - 15
 
Floppy Drive
 
Audio and video are 
present, but internal 
floppy drive does not 
operate
1 Replace bad disk with known-good disk.
2 Replace floppy drive.
3 Replace logic board. Retain customer’s DIMMs.
Disk ejects; display 
shows icon with 
blinking “X”
1 Replace bad system disk with known-good system disk.
2 Replace floppy drive.
3 Replace logic board. Retain customer’s DIMMs.
Unable to insert disk 
all the way
1 To eject previously inserted disk, insert opened paper clip 
into hole beside floppy drive.
2 Switch off system and hold mouse button down while 
switching system on (to complete eject cycle).
3 Replace floppy drive.