DELL 2T227 Benutzerhandbuch

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What will Dell do?
During the first 90 days of the 90-day limited warranty and the first year of all other limited 
warranties: For the first 90 days of the 90-day limited warranty and the first year of all other 
limited warranties, we will repair any Dell-branded hardware products returned to us that prove 
to be defective in materials or workmanship. If we are not able to repair the product, we will 
replace it with a comparable product that is new or refurbished. 
When you contact us, we will issue a Return Material Authorization Number for you to include 
with your return. You must return the products to us in their original or equivalent packaging, 
prepay shipping charges, and insure the shipment or accept the risk if the product is lost or 
damaged in shipment. We will return the repaired or replacement products to you. We will pay 
to ship the repaired or replaced products to you if you use an address in the United States 
(excluding Puerto Rico and U.S. possessions and territories). Otherwise, we will ship the 
product to you freight collect.
If we determine that the product is not covered under this warranty, we will notify you and 
inform you of service alternatives that are available to you on a fee basis.
NOTE: 
Before you ship the product(s) to us, make sure to back up the data on the hard 
drive(s) and any other storage device(s) in the product(s). Remove any confidential, proprietary, 
or personal information and removable media such as floppy disks, CDs, or PC Cards. We are 
not responsible for any of your confidential, proprietary, or personal information; lost or 
corrupted data; or damaged or lost removable media. 
During the remaining years: For the remaining period of the limited warranty, we will replace 
any defective part with new or refurbished parts, if we agree that it needs to be replaced. When 
you contact us, we will require a valid credit card number at the time you request a 
replacement part, but we will not charge you for the replacement part as long as you return the 
original part to us within thirty days after we ship the replacement part to you. If we do not 
receive the original part within thirty days, we will charge to your credit card the then-current 
standard price for that part. 
We will pay to ship the part to you if you use an address in the United States (excluding Puerto 
Rico and U.S. possessions and territories). Otherwise, we will ship the part freight collect. We 
will also include a prepaid shipping container with each replacement part for your use in 
returning the replaced part to us. 
NOTE: 
Before you replace parts, make sure to back up the data on the hard drive(s) and any 
other storage device(s) in the product(s). We are not responsible for lost or corrupted data. 
What if I purchased a service contract?
If your on-site service contract is with Dell, on-site service will be provided to you under the 
terms of the on-site service agreement. Please refer to that contract for details on how to obtain 
service.
If you purchased through us a service contract with one of our third-party service providers, 
please refer to that contract for details on how to obtain service.