Rose electronic CRV-DLDTXPD1D Benutzerhandbuch

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  TROUBLESHOOTING 
10 
 
CRYSTALVIEW DVI CATx INSTALLATION AND OPERATIONS MANUAL  
 
 
Troubleshooting 
The troubleshooting section is used as a guide to understanding the 
capabilities of the CrystalView DVI CATx and for general troubleshooting.  If 
you have any problems or questions concerning the installation, operation or 
usage of the CrystalView DVI CATx that is not covered in this manual, please 
contact Rose Electronics for technical support. 
 
There isn’t a picture. 
• 
Check the power supply connection at the Local unit. Is the Power (Red 
LED) at the Local unit illuminated (see page 8)? If not, the internal 
power-supply may be damaged or there may be an internal error. 
• 
Check the power supply connection at the remote unit. Is the Power 
(Red LED) at the Remote unit illuminated (see page 8)? If not, the 
internal power-supply may be damaged or there may be an internal 
error. 
• 
Check that the Interconnection cable is connected at the Local Unit and 
the Remote Unit. Is the Link Status LED illuminated (see page 8)? If not, 
there may be a problem with the Interconnection cable: 
• 
Are there 
Errors through data transmission over CATX Cable (Cable too 
long, too high attenuation or too much EMI interferences )? Is the Data 
Error LED illuminated or blinking (see page 8)? If yes, check cable 
length and environment. 
• 
Video Okay LED is dark: CPU does not provide a video signal – Check 
settings of the graphic card. Try out, connecting a monitor to the local 
output, to see, whether there is a signal or not. 
Keyboard 
   The PC boots fine with no error messages but the keyboard does not work  
• 
Wrong cable plugged in, keyboard and mouse cables reversed. 
• 
Try a different model of keyboard. If the new keyboard works then 
original one may be incompatible 
• 
Check that the Interconnection cable is connected at the Local Unit and 
the Remote Unit. Is the Link Status LED illuminated (see page 8)? 
PS2-Mouse 
    A mouse cursor appears on the screen, but the mouse does not work  
• 
Wrong cable plugged in, keyboard and mouse cables reversed. 
• 
Try a different model of mouse 
The system does not detect a PS/2 mouse, or the application cannot 
find   the mouse. 
• 
Wrong cable plugged in, keyboard and mouse cables reversed. 
• 
Ensure that the Local Unit is connected to the PC keyboard port to 
provide power