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GuestWorks and DEFINITY ECS Release 8
Hospitality Operations   
555-230-723  
Issue 6
December 1999
Hospitality Operations 
3
About This Document 
Field names shown on the administration screens are shown as follows:
the Extension of PMS field
The term “dial keypad” refers to the touch-tone keypad where you dial 
(enter) telephone numbers and feature access codes.
When a procedure refers to a “room number,” the reference is to the 
extension in the room. The two numbers are not always the same.
Times entered for features such as Automatic Wakeup and Do Not Disturb 
consist of the hour followed by minutes in a multiple of 5 minutes; minute 
entries that are not multiples of 5 minutes are rounded off by the switch to 
the nearest multiple of 5. 
For example, to enter 7:00 a.m., press the
0 7  0  
buttons. To enter 11:30 
a.m., press the 
1   1  3  0
buttons. To enter 10:15 p.m., press the   
2   2  1  5
 
buttons.
Times entered in the range from 13:00 to 00:59 represent 1:00 p.m. 
to 12:59 a.m. Times entered in the range from 01:00 and 12:59 could 
represent either a.m. or p.m., so the switch prompts you to designate the 
correct time. 
In all of the procedures where you enter the time of day, 12:00 a.m. is 
midnight and 12:00 p.m. is noon.
You hear the following tones during normal operation:
— Dial tone — a steady tone you hear when you select an idle call 
appearance.
— Ringback tone — the normal ringing tone you hear after you dial an 
extension or outside number.
— Busy tone — a slow on-off-on-off tone you hear when the person 
you are calling is busy.
— Reorder tone — a fast on-off-on-off tone you hear when calling 
facilities are not available or are out of order.
— Confirmation tone — a three-burst tone you hear after successfully 
using a feature access code.
— Intercept tone — a high-to-low tone you hear when a call or feature 
access code is not accepted.